Terms & Conditions

Terms and Conditions General Terms and Conditions

Euxeria.it is a subscription site that offers unlimited downloads of professional products for photographic education. All those who subscribe to Euxeria.it, individuals or companies, pursuant to these General Terms and Conditions of Sale are considered customers. These General Terms and Conditions of Sale govern the subscription to the products listed on the Euxeria.it site, starting from the registration of the order. They apply to sales made via the Internet, telephone, fax, and email.

Conditions and Acceptance

The fact that the Customer accepts the General Terms and Conditions of Sale before confirming their order automatically implies the reading and acceptance of the aforementioned without reservation. These conditions apply excluding all other clauses, except for any special agreements agreed upon in writing and signed by both parties. It is forbidden for the purchaser to enter false, and/or invented, and/or fantasy data in the registration procedure necessary to activate the process for the execution of this contract and the related further communications; personal data, telephone number, and email must be exclusively their own real personal data and not those of third parties and/or fantasy.

Subscription Cancellation

In the event of subscription cancellation, please note the following conditions:

Plugin/addon/presets Detection: If our system detects that the plugins associated with the subscription are still installed on your PC, the subscription will be automatically reactivated.
Fraudulent use: the use of temporary cards and therefore the impossibility of debiting will result in the cancellation of your astropanel.it and euxeria.it accounts, without the possibility of recovery.
Fraudulent Use Reporting: Fraudulent use with your bank on our systems will result in the customer being reported to the relevant fraudulent customer databases.
Verification Procedure: The system will periodically check the status of the installed plugins. This process is essential to ensure that the services provided are used in accordance with the subscription terms.
Automatic Charge: The reactivation of the subscription will result in an automatic charge according to the terms of the chosen plan. Please ensure that you completely remove the plugins from your system if you wish to avoid further charges.
Technical Support: If you need assistance with removing the plugins or any other issues regarding the subscription, our technical support team is available to help you. You can contact us via info@euxeria.it
Acceptance of Terms: By proceeding with the cancellation of the subscription, you accept these terms and conditions. We encourage you to read all clauses carefully to fully understand the implications of automatic reactivation in the event of plugin detection.

Policy on Fraudulent Attempts

In the event of a fraudulent attempt, defined as the user canceling the subscription without allowing our company the opportunity to reactivate it and without uninstalling the provided software, the following provisions will apply:

Charge for Downloaded Material: The user will be charged for the downloaded material, calculated based on the prices listed on the astropanel.it website.
Deduction of Amounts Already Paid: From the total charge, the amount already paid by the user through previously active subscriptions will be deducted.

This measure is adopted to ensure the proper use of our services and to protect our company from fraudulent practices. We invite all users to adhere to the terms of use and to contact us for any needs regarding the management of their subscription.

For further information or clarifications, please contact our customer service.

Change of Sale Conditions

Euxeria.it reserves the unquestionable right to modify these General Terms and Conditions of Sale at any time.

Products

Euxeria.it undertakes to present the essential characteristics of the products treated. The photographs illustrating the products could, in some cases, not be 100% identical to the product itself, for reasons linked to the continuous research of design and coloring, without however compromising its quality which will in any case be equivalent if not improved. If errors are introduced, Euxeria.it will in no case be responsible.

All the products on this site comply with the specific reference standards that regulate their distribution and use at community and national levels; the products that require it are therefore accompanied by a declaration of conformity.

Furthermore, the active quality system of Euxeria.it requires a careful selection of suppliers and strict control of the products that guarantee complete safety and high quality. For any other information of a technical and/or regulatory nature, or other documentation, such as technical data sheets or specific requests that the operator may need, our Customer Service is available to promptly provide all the answers.

Prices

The prices shown on the site are expressed in euros and include VAT. All shipping costs are excluded. Since the rates of suppliers are constantly evolving, the prices indicated on the site are subject to change at any time and without notice. They are also susceptible to changes due to causes related to the launch of a product, promotions, and sales. Attention: all prices are subject to possible typing errors.

Subscriptions

There is no minimum order for subscription.

When completing the order, the Customer is required to:

Fill in the form relating to personal data; it is important to specify the delivery address, telephone number, and an email address.
Read the form carefully, in all its parts, before validating the order. Euxeria.it is not considered in any case responsible for errors inherent to a wrong purchase or cancellation not communicated without making any agreements by email or fax, let alone errors related to delivery of the package, deriving from information or data incorrectly entered by the Customer in the form relating to personal data.
Report any changes in payment, products, or shipping address within the hour following the order, to avoid any inconvenience.
Choose the preferred payment method:

Paypal / Credit Card: This is the most popular online payment system in the world that allows you to pay with maximum security, in real-time. With Paypal, in fact, the shopkeeper never sees the details of your credit card or account (which are encrypted with a special system), but only the payment received. It is not necessary to have an account on Paypal, it is in fact possible to pay also by entering the data of your credit card in the specific page to which you are redirected.

Order Confirmation

For all orders placed on the site, an order confirmation email will be automatically sent to the address indicated by the Customer in their data sheet.

Invoices

The invoice will be attached to the confirmation email. Any copies of the sales invoice may be requested by sending an email to euxeriaassistance@gmail.com.

Delivery Time

Confirmation emails will be received within an hour of the order; if no email is received within 24 hours, contact the Euxeria service center immediately.

Refunds

In no case will the reimbursement be recognized, as it is a digital product with unlimited downloads. Therefore, by accepting these terms and conditions, you waive the right to reconsideration and the right to reimbursement.

Cancellation of Subscription

Customers can cancel the subscription at any time. However, once canceled, the licenses will no longer be valid.

Photos and Illustrations of the Site

The images have the sole purpose of representing the product; some images may differ from the use of the same.

Conditions

Euxeria reserves the right to change the terms and conditions at any time and without notice.

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